Login

Recent searches

No recent searches

Search options

Only available when logged in.
fosstodon.org is one of the many independent Mastodon servers you can use to participate in the fediverse.
Fosstodon is an invite only Mastodon instance that is open to those who are interested in technology; particularly free & open source software. If you wish to join, contact us for an invite.

Administered by:

Server stats:

9.9K
active users

fosstodon.org: AboutStatusProfiles directoryPrivacy policy

Mastodon: AboutGet the appKeyboard shortcutsView source codev4.3.7

#cx

2 posts2 participants0 posts today
Public *
Mark Chick

It is never too early to plan for the Cyclo-Cross World Championships!

In January 2026, Hulst in the Netherlands will host a weekend of the best racing. The atmosphere at the CX Worlds is incredible. I got hooked from my first visit in 2009.

hulst2026.com/

Are you possibly interested in going? I organise a non-commercial trip of up to 60 people, leaving from the UK. Drop me a message and I'll share more details.

Two sections of the cyclo-cross course in Hulst. Large crowds line the course which is marked out by red fabric, overlooked by a windmill that also forms part of the course.
#Hulst2026#CycloCross#CX
Public
Habr

Как CJE помогает команде улучшать пользовательский опыт: пример RUTUBE

Бизнес без устали тестирует разные гипотезы о том, как логично внедрять customer experience (CX) в производство своих продуктов. От команды к команде опыт подхода к этому «снаряду» отличается. Даже в рамках одной компании бывает, нет единого представления, как «сочетать несочетаемое»: ориентироваться на клиента и при этом зарабатывать деньги. В RUTUBE мы нашли свой путь: пригласили в продуктовые стримы отдельных сотрудников. Их задача — погружать продуктовую команду в пользовательские запросы и потребности. А фоном — продвигать стратегию (и идеологию) классного клиентского опыта. Мы назвали себя C ustomer J ourney E xperts. Здесь не будет пропаганды и пустых лозунгов — только конкретные действия, которые мы предпринимаем каждый день.

habr.com/ru/companies/habr_rut

ХабрКак CJE помогает команде улучшать пользовательский опыт: пример RUTUBEБизнес без устали тестирует разные гипотезы о том, как логично внедрять customer experience (CX) в производство своих продуктов. От команды к команде опыт подхода к этому «снаряду» отличается. Даже в...
#cje#ux_design#клиентоцентричность
Public
Reboot Chronicles-Dean DeBiase

Listen, watch, subscribe wherever you get podcasts or at >> zurl.co/k89NV
Avon’s CEO, Kristof Neirynck, joins us on this episode to unpack modernizing direct selling, embracing technology, and digitizing the brand to going big on omni-channel, and resetting the brand to reflect the 21st century consumer trends.
#therebootchronicles #deandebiase #BuildBuyBorrow #Avon #Beauty #Leadership #GrowthStrategy #BeautyIndustry #DigitalMarketing #ecommerce #CX #LOreal #DTC

Public
Rob Pegoraro

Weekly output: 5G platforms, AI in financial services, AI and supply chains, Kamala Harris on AI, AI infrastructure, Gmail’s AI calendar integration, Android 16, AI and information security

It’s a rare week when my work doesn’t touch on AI at all, but moderating panels at a conference devoted to that subject–and writing up two other talks there–helped ensure that AI figured in all but two of the items below.

3/10/2025: Practical means profitable: Telco talk about building services on 5G’s framework, Light Reading

My MWC Barcelona coverage for outside clients closed out with this writeup for this trade-pub client–my first there in a few months–of a panel in which telco executives talked about how they were building new lines of business on their 5G platforms.

Patreon readers, however, got one more post about MWC in which I shared three other highlights from the show.

3/10/2025: Banking on AI for personalized customer experiences, HumanX

The first panel I did at this conference–in Las Vegas for its first year, moving to San Francisco next year–had me quizzing Better.com’s Vishal Garg, Clearcover’s Kyle Nakatsuji, Honeybook’s Colleen Stauffer, Sunrise AI’s Deepak Shrivastava and S&P Global’s Bhavesh Dayalji about how they see AI changing customer service.

3/10/2025: AI-powered supply chains: From farm to table and beyond, HumanX

Since this panel–featuring Altana’s Peter Swartz, Fusion Fund’s Lu Zhang and Choco AI’s Daniel Khachab–focused on agriculture, I opened it by telling the audience that I found the subject particularly interesting because I eat food.

3/11/2025: Kamala Harris Urges Those Working on AI to Consider Trust, Empathy, PCMag

The former vice president–whom I last saw in person in October from much farther away–was a late addition to the conference agenda. I hustled to get from the airport to the conference hotel, check in, drop by bag and get over to the event in time to get a seat in the third row for the Sunday-evening program that ended with Harris.

3/11/2025: Rethinking infrastructure: Custom solutions for the AI era, HumanX

My big takeaway from the conversation I had onstage with Sid Sheth of d-Matrix and Ami Badani of Arm: Industry hype about AGI (“artificial general intelligence” that could replicate a human brain) is a distraction, and not a particularly helpful one at that.

3/11/2025: Gmail Gets AI Calendar Feature That Apple Added to Its Mail App in 2007, PCMag

I missed this Google announcement Monday but had to write about it once I realized that the feature Google touts as an AI advancement is something that Apple delivered with plain old software in Mac OS X Leopard 18 years ago.

3/13/2025: Android 16 Inches Toward a Launch With Accessibility-Focused Third Beta Release, PCMag

Google PR gave me an advance on the news of third beta release of Android 16.

3/14/2025: Ex-Facebook CISO Warns: 95% of Bugs in Your AI System Haven’t Been Invented Yet, PCMag

I always learn something when Alex Stamos talks about information security, and I was happy to share that with PCMag readers.

#5G#AI#AIInfrastructure
Public
Sebastian Abshoff

We are all set for our Syskoplan Kickoff Meeting at the Lokschuppen 🚂 in Bielefeld! Our German 🇩🇪 and Polish 🇵🇱 colleagues have joined us, and we are ready to dive into SAP, Customer Experience, Cloud, and AI. Let’s make this an awesome day of brainstorming, fun, and fresh ideas!

linkedin.com/posts/abshoff_clo

#cloud#ai#development
Public
Alex Jimenez

Putting #AI into everything can become an insufferable experience. I opened a PDF that I was asked to print. Adobe Acrobat with AI insisted that the copy contained errors and wanted me to fix them before I printed. 😡

#CX#UX
Public
Mark Chick

Today's cyclo-cross race at #Oostmalle will bring to an end the career of one of the greats, former three time world champion, Belgium's Sanne Cant.

The only place to watch what is sure to be an emotional laatste ronde (last lap) for Sanne is on #Sporza or #VRT1.

If you can, VPN in from Belgium at 13.30 CET.

sporza.be/nl/programmagids/

sporza.beprogrammagids | sporzaAlle uitzendingen van Sporza op radio, TV en livestream gebundeld in 1 handig overzicht, de Sporza kalender/agenda
#Cycling#CycloCross#Veldrijden
Public
BristolCX

Hello Mastodon. We have just moved server to social.vivaldi.net and would like to introduce ourselves here.

Bristol CX is a small, informal cycling club in the UK whose members race cyclo-cross.

We usually compete in the #WesternLeague and occasionally #WessexLeague, #NationalTrophy and Three Peaks Race (#3PCX).

We also organise races, most recently at Upton Cheyney between Bristol and Bath.

We’re looking forward to joining everyone here and especially any other cycling clubs out there.

The torso of someone wearing the club jersey of Bristol CX. In the centre is a large white circle with 'BRISTOL CX' written in black in the centre. Running vertically behind the circle are five orange bars. The rest of the jersey consists of a diamond pattern, each diamond in one of several shades of blue. This pattern is called digital camo by the manufacturer. Some kindly say our kit is the best kit in cross.
#Introduction#BristolCX#CycloCross
ExploreLive feeds
About