@weirdwriter I caught your toot about foss and support before your other account got deleted and I just wanted to respond briefly:

I agree that foss can be somewhat hostile to non-technical users and that's something we should care about. I think at least part of the reason for the conflicting messages is that they're coming from different parts of the community.


@weirdwriter I think expecting volunteers to provide free tech support is unreasonable. But, that can leave users with no support, which isn't good either. Blinding pushing normies toward foss can be naive and leave users in a spot where no one will support them.

@weirdwriter Other the other hand though. The consumer tech support industry seems to be a total mess, so maybe normies aren't usually getting support anyway 🤷. Idk it's complicated.

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