Dark patterns: TurboTax hiding the "free" option from low income users to get them to buy something they didn't need.
@tomosaigon did you listen to the Reply All episode about this? Fascinating stuff. https://gimletmedia.com/shows/reply-all/6nhgol
@danny Hah, I haven't left home much so haven't been listening to podcasts!
Did it specifically mention the Turbotax dark pattern?
@tomosaigon Yeah, it's all about that specific company IIRC.
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