Suddently ran into a BSOD on my laptop. Then a scary cryptic storage message about my M.2 storage. About 30 min and a quick online chat later, and a replacement drive is arriving in a couple of days. Absolutely no muss or fuss. This is how you make a good impression. Hopefully it's just some bad sectors and bad luck.
Did you give them Kudo's on the birdsite?
How long have you had this laptop? I take it had a warranty.
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