@person I have to both agree, and disagree with you.
I think you underestimate how shallow many users actually are, and care about looks first. Those of us that prefer functionality are generally people that are already interested in tech. To bring other users in, they need to offer some candy floss.
On the agreement side, there are absolutely other things they could be doing to improve the product. I'm also not sure Mozilla's current leadership is right either.
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