🤬 when folks don't adhere to the "urgency guidelines" when making a support ticket.

Getting the fucking salesforce addin is NOT an urgent matter

Show thread

@brandon this is why you don't let users decide the urgency level. No Brenda, monitors can not be made wireless and this is not Critical.

Sign in to participate in the conversation

Fosstodon is an English speaking Mastodon instance that is open to anyone who is interested in technology; particularly free & open source software.