I received a reminder this morning that our ticketing system will be down over the weekend for a cloud migration. My thoughts on the matter:
"Oh noes!! I won't be able to work tickets this weekend in my free times?!? The huge manatee!!"
I seem to be lacking in work ethic and suffering from an abundance of sarcasm this morning. This morning? Maybe that's an unnecessary qualifier.
@wholesomedonut @sbanwart The problem we've run into specifically (and I don't think my particular company is alone in this) is that when "new" things are brought online, we try to use them as much like the old stuff as possible. When we brought Jira into our workflow, they tried to configure it to be as much like what was there before as they could instead of looking at Jira and seeing what it's good and bad at. In doing so, we've ended up with a mediocre product doing things the worst way.
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