We've got an invite from the good people at Basecamp so trying out HEY for Work for Plausible customer support starting today.
The intention is to become more efficient in our internal communication when dealing with more elaborate enquiries. Plus this kind of stuff.
@MrManor not open source but allows us to use our domain name and to export emails too. there's no open source solution that does what we need in terms of collaboration unfortunately as we've been looking. Basecamp philosophy/ethics are very good though so happy with them too. hopefully the product does what we need
@markosaric sure, as long as you know what you enter, and have a backup/export possibility, your mail is probably safe.
Fosstodon is an English speaking Mastodon instance that is open to anyone who is interested in technology; particularly free & open source software.