Proof that sensible regulation is actually good for the consumer.
Emirates would not refund me for flights they cancelled. US DOT laws says they must.
Sent in a complaint to DOT, and a month later, Emirates gives in.
@karan appreciate these remnants of consumer protection, before they are completely gone in the US... Pretty stunning displays of regulatory capture over there
EU is pretty good on that particular front at least
@Matter a perfect example is the cable/internet industry. So much fraud there but no recourse for consumers.
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