Me: We've been experiencing intermittent issues from one of your services.

Tech: OK, we restarted the service. Is it working now?

Me: Yes, it's working, but it's been intermittent, so we don't know if it's fixed.

Tech: OK.

5 minutes later....

Tech: Is it fixed?

Me: Well, it's working, but it's only been five minutes so we don't know if it's fixed.

Tech: OK.

5 minutes later.....

Tech: Is this issue resolved?

Me: ......

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@mike When I used to work in Telecommunication company the worst issues I could ever have were "intermittency" and "network performance". I used to prefer the network to be directly down instead.

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