@nathand I sent my family-support obligations chromebooks years ago, after tiring of supporting them. That's not so great either from a privacy-standpoint, but is _great_ from a never-have-to-provide-support standpoint.
If you're experiencing this at work though, we're all just as miserable as you are. The "senior" windows sysops throw up their hands, and somehow people's problems filter down to the linux/unix sysops.
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