Ready for a nerd update?

My challenge of the week is to find a framework that measures where our IT dept is (as-is) and where we want it to go (to-be). How should we manage our IT so that we can best support org goals? What are our evaluation criteria and how can we measure our progress?

I'm looking into frameworks, and what would work best for a small org. Stuff like IT Matury Models and ITIL.

So far I really enjoy taking a step back and looking at the bigger picture. 🤓

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Fosstodon is an English speaking Mastodon instance that is open to anyone who is interested in technology; particularly free & open source software.