Me: We've been experiencing intermittent issues from one of your services.
Tech: OK, we restarted the service. Is it working now?
Me: Yes, it's working, but it's been intermittent, so we don't know if it's fixed.
5 minutes later....
Tech: Is it fixed?
Me: Well, it's working, but it's only been five minutes so we don't know if it's fixed.
5 minutes later.....
Tech: Is this issue resolved?
@mike Tech: ...okay, but is it working now?
@RyuKurisu In case anybody is interested, the answer is "No", the issue was not resolved.
@mike @RyuKurisu Alas, it seldom is with a restart, in my experience -- (with the exception of memory leaks and preventive cron scheduled restarts :-P (it is so good to not have to deal with this kind of error handling anymore))
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