DHL sent ALL PinePhones to New Zealand instead of their actual destinations. How this happened is beyond us. This is a massive blunder on their part, but ultimately we're the one that gets to apologize to you - very sorry about this. It will take a week to sort this situation out.
@PINE64 i actually can't stop laughing. _every single one?_ every single pinephone? to new zealand? ded.
@PINE64 wtf? *hugs* to you all, must not be fun trying to sort that out. You had one job, DHL! I mean, bloody hell, when capitalists can even capitalism properly! *smh*
@aral @PINE64 I’m inclined to believe they capitalismed exactly as intended… Probably saved a ton of money by making such mistakes possible (overworked people, skimped on checks, etc.) and in all likelihood they’ll manage to avoid paying any damages; Hell they’ll probably try to make @PINE64 pay for re-shipment. I’ve yet to see a case where global markets have actually lead to a better product instead of an emergent race to the bottom…
camouflaged advertising for an apple product
i'm not sure if DPD, FedEx, UPS would be better. maybe
never use hermes. they are known to literally throw the package in the trash or onto the balcony. of couse they do that because the working conditions are so bad
@PINE64 Ugh, so sorry to hear that. If hardware wasn't already hard enough right now, the current state of shipping makes it a nightmare.
Well, look at it this way. Everybody on the planet wish they'd have the chance to visit NZ in their lifetime. At least these poor Pinephone owners-to-be will be able to say, device in hand: "hey, I've never been to NZ and I may never go, but at least my Pinephone did!"
Sorry for the bad joke... 😅
@PINE64 As someone who lives in New Zealand, and was thinking of ordering a Pinephone, which depot are they at? 😄
Oddly, a year ago they were the only company I could count on to get my package to me- UPS etc. would just say they'd tried and ship back to the owner. (Had to get my Ultimate64 motherboard shpped to Belgium, pick up in Germany, and fly back home to Finland because of this...)
But I've heard outside of .fi they are ... less reliable.
What happened to the famous german efficiency?? :-)
DHL is owned by Deutsche Post... Same as Purolator is owned (93% I think) by Canada Post.
@PINE64 What bad luck!! I should have ordered mine just a week earlier to avoid this. Anyway, at least now Ill be able to say that my pinephone has literally gone round the world.
Fosstodon is an English speaking Mastodon instance that is open to anyone who is interested in technology; particularly free & open source software.