It is that time of the year: we're evaluating our IT systems. 😨
I'm diving into #LimeSurvey today, a beautiful #opensource survey tool (thanks @LimeSurvey!) The hardest part is coming up with questions that will give us insights on where and how to improve our systems. I'm curious to see how our users feel about the new IT environment since we completely moved to #FOSS.
@masterofthetiger @LimeSurvey Oh gosh no, we only use well-tested enterprise OS's in production: http://hannahmontana.sourceforge.net/Site/Home.html
@Gina Hmm, the questions should focus on:
- the overall happiness of your users;
- product comparison (scale question, ask if they feel better using FOSS);
- value for money;
- most (dis)liked feature (multiple choice) + why (four questions in total)
- if you can change something, what would change? (open question)
Perhaps you can start from here. To be honest, we would also like to see the survey you created for your users - it is not easy to find the perfect set of questions, indeed.
@LimeSurvey I'll share it once I finish it. Might take a while though :)
@laufi @Gina @bjarni From an end users perspective: It's easy to install and use Dropbox, OneDrive or Google Drive. You have the client app an ~5GB for free you can sync with your smartphone, PC etc. You can easily share your documents and work collaborative with other people with Google Docs or O365. How can I do this as an end user easily with Nextcloud without knowing anything about the cloud etc.?
@datenteiler @Gina @bjarni just installiert the client for the specific device and you are good to go. It is basically like registering an E-Mail account and using it with an application. I do not understand what should make it more complicated besides choosing a provider. All the other things you mentioned nextcloud can do. Are you maybe talking about the UI?
@Gina @datenteiler @laufi @bjarni a monoculture is "integration" of a sort... but it's highly limiting, especially if it's proprietary. I've written a lot about this stuff... a couple examples of concepts that might help your users: https://davelane.nz/reflections-proprietary-software and https://davelane.nz/mshostage
@Gina @laufi @datenteiler @bjarni does your organisation make your tools available to your staff outside of the organisation? If so, it should be on a par, usability-wise, with the "big tech" solutions. And remember, the "free" stuff might be gratis, but there's a heavy price - proprietary lock-in is not pretty, but people don't usually understand it until it's way too late... If you're advocating for #FOSS it's worth getting really good at explaining that :)
@Gina Best of luck!
Btw do you have a graphic designer in the company? If so which tools did you provide?
@mdbekhit sort of, she's the only one still on a Mac with photoshop (we work with a third party design agency, so she doesn't need it a lot), but she'll soon be learning to use Krita.
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